MoKu

Additional fees may include shipping fees displayed during checkout and bank transfer fees if applicable.

All applicable fees will be clearly displayed before completing the order. No other hidden fees or additional charges will be collected from customers.

After order confirmation, we will process and prepare the order within 3-5 business days.

After shipment, delivery usually takes approximately 7-14 business days depending on the destination and shipping method.

Delivery times may be delayed due to logistics conditions, holidays, customs procedures, or other circumstances beyond our control.

Payment must be completed at the time the order is placed.

For credit cards and other electronic payment methods, payment will be processed after the order information has been confirmed.

Customers will receive an order confirmation after successful payment.

Cancellation requests must be submitted before the order is shipped.

Once the order has been shipped, cancellation requests cannot generally be accepted.

If the product arrives damaged, defective, or incorrect, customers must contact us within 7 days after delivery.

After confirmation, we will provide a refund, replacement, or appropriate solution.

Returns due to customer reasons, including personal preference or change of mind, require customers to cover return shipping costs.

This product is a squeeze toy intended for relaxation and entertainment purposes.

Please use the product according to the provided instructions.

Avoid high temperatures, sharp objects, and excessive pulling or stretching.

Children should use this product under adult supervision.

Product colors may vary slightly depending on monitor settings and lighting conditions.